Frequently Asked Questions
Everything you need to know about our high-performance apparel.
What makes OROS apparel different from traditional outerwear?
We utilize Solarcore insulation, a proprietary technology inspired by NASA aerogel, to provide maximum warmth with minimum bulk, allowing for better mobility in extreme conditions.
How should I care for my OROS gear?
Most of our products are machine washable. We recommend washing on a cold, gentle cycle and tumble drying on low heat to maintain the integrity of the insulation.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a restocking fee.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your chest, waist, and hips to compare against our chart, as our high-performance fit is designed to be streamlined.
Are your products sustainably made?
OROS is committed to reducing our environmental footprint by utilizing recycled materials where possible and ensuring our manufacturing partners adhere to strict ethical labor standards.